Yesterday and preparing for a case in marketing

I am now overdue on two books that I have in my locker - ill have to deliver them back to the library.. We are having yet another guest lecturer today in Management of IT. We had a lot of material to read for this session. Two cases covering the knowledge management models at Andersen Consulting (Accenture) and McKinsey. Andersen's model seems very similar to how we have it at IBM. Very network based and impossible to search through.